- Many Hyundai Palisade owners are complaining about rear suspension failures.
- The company issued a TSB to fix the issue in early 2022, but the problems still persist.
- One owner we spoke with has had to have two rear shock replacements within 22K miles.
Earlier this month, it was revealed that Hyundai had been sued in California for allegedly concealing an ABS or traction control issue in 2023-2025 Palisade models, which can cause them to skid when braking on rough or uneven surfaces. However, this isn’t the thing troubling many owners in the States. As it turns out, Palisade owners have been reporting persistent rear suspension problems for years. Even though Hyundai has issued a fix, the complaints haven’t gone away.
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Dozens of Palisade drivers have shared experiences about rear shocks on the Palisade that can completely fail, oftentimes when the vehicle has between 20,000 and 60,000 miles on the clock.
Read: Hyundai Warns Palisade Owners To Park Outside Now
Reports of suspension failures have surfaced across popular online forums, like the Palisade Forum, in addition to complaints being filed with the National Highway Traffic Safety Administration (NHTSA). In many of these cases, owners describe the rear ride becoming noticeably rough and uneven, often accompanied by leaking rear shocks.
The fault appears to be limited to higher-spec Palisade models equipped with Hyundai’s available self-leveling suspension system. In theory, it’s supposed to maintain a consistent ride height, even if the rear is loaded with cargo. However, this setup appears to be prone to failure, and it seems that many are proving to be faulty just after the SUV’s warranty has lapsed.
As a result, many owners are now looking at aftermarket replacement options, or even eliminating the self-leveling suspension in favor of a simpler setup from a lower-end model.
Hyundai Knows There’s An Issue
Hyundai appears to have known about the issue for at least three and a half years. In early 2022, it issued a technical service bulletin noting Palisade models with the self-leveling shocks were equipped with an insulator assembly that could fail, triggering a knocking or rattling noise. However, this TSB was only issued for certain 2020-2021 Palisade models, but owners of newer models claim the same issues are still present.
An owner of a 2023 Palisade reached out to us and said that he had the rear shocks replaced on his SUV twice within 22,000 miles. Carscoops has contacted Hyundai for a comment and we will update this story when we hear back.
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